Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website Compare2Save.co.uk or use our services.
We are committed to safeguarding your privacy and ensuring that your personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website, you agree to the terms of this Privacy Policy.

2. Who We Are

We operate in the United Kingdom as an introducer of financial and payment service providers.
If you have any questions about this policy or how your data is handled, you can contact us by email at privacy@compare2save.co.uk.

3. Information We Collect

We may collect and process the following types of information:

Personal details such as your name, email address, phone number, and business name.
Business information including company size, turnover, industry, and payment processing volumes.
Technical data such as your IP address, browser type, operating system, and how you interact with our website.
Marketing and communication preferences where you have chosen to receive updates or offers from us.

4. How We Collect Your Information

We collect information in the following ways:

When you complete a form or chatbot on our website.
When you contact us by email, phone, or chat.
Through cookies and analytics tools that track website usage.
From trusted third-party partners where you have given consent to share your data.

5. How We Use Your Information

We use your personal data to:

Match your enquiry to suitable service providers.
Communicate with you about your enquiry or related services.
Improve our website and user experience.
Comply with legal and regulatory obligations.
Send you marketing communications (only if you have opted in).

We will never sell your personal data to any third party.

6. Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

Consent – when you provide information and agree to be contacted.
Legitimate interests – for purposes such as improving our services or preventing fraud.
Legal obligation – where we must retain data to meet regulatory requirements.

7. Sharing Your Information

We may share your data with:

Payment and financial service providers to fulfil your enquiry.
Technology and marketing partners who help us operate our website and CRM systems.
Regulatory bodies or law enforcement if required by law.

All partners are contractually required to keep your information secure and use it only for the purpose intended.

8. International Transfers

Your data may be processed outside the UK, including in the UAE or EEA, where adequate safeguards such as standard contractual clauses are in place to ensure your information remains protected.

9. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, typically for up to seven years, unless a longer period is required by law.

10. Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you.
Request correction of any inaccurate or incomplete data.
Request deletion of your personal data (“right to be forgotten”).
Object to processing or withdraw consent at any time.
Request data portability where applicable.

To exercise your rights, contact us at privacy@compare2save.co.uk.

11. Cookies

Our website uses cookies to enhance your browsing experience and analyse site traffic.
You can control or delete cookies at any time through your browser settings.
For more details, please see our Cookie Policy.

12. Security

We use appropriate technical and organisational measures to protect your data, including encryption, secure hosting, and restricted staff access.

13. Links to Other Websites

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites, and we encourage you to review their policies before providing any personal information.

14. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
The latest version will always apply.

Last updated: October 2025

15. Contact Us

If you have any questions, concerns, or complaints about how we handle your data, please contact:

Data Protection Officer
Compare2Save
Email: privacy@compare2save.co.uk